Paolino Insurance Agency, Inc. was founded by Anthony J. Paolino in 1950. Mr. Paolino graduated from Bryant College of Rhode Island in 1949. After graduation and serving in the United States Navy, Mr. Paolino had the ambition and knowledge to begin his own agency. Following many decades of service to his community and excellence in business, Mr. Paolino was succeeded as the principal by his two sons.
Today, the agency headquarters are located in the Financial District of downtown, Providence, Rhode Island. The office resides on the 17th Floor of the iconic 100 Westminster Building; adjacent to relatives’ family company, Paolino Properties.
The agency is owned and operated by President Gregory A. Paolino (Boston College ‘84) and Vice President Anthony J. Paolino Jr. (Boston College ‘76). These two executive officers jointly completed the purchase of the corporation and have continued to grow the agency book of business and reputation ever since.
Among the team, is Gregory A. Paolino, Jr. (Northeastern University ‘13). The third generation, Gregory began employment in the fall of 2009 and continued to work for the agency in numerous positions while attending university. He now operates in the role of Broker and primarily manages commercial lines and associated risks.
The agency is a member of the Independent Insurance Agents, Rhode Island chapter, and is also recognized as a Trusted Choice agency. Both of these distinctions identify that the agency performs to attain the highest level of customer satisfaction. Finally, the agency’s distinctions acknowledge that Paolino Insurance Agency, Inc. always maintains its ethical standards of operation above all else.
ANTHONY J PAOLINO JR
Vice President & Owner
Anthony J. Paolino, Jr. is the Vice President and Co - Owner of Paolino Insurance Agency, Inc. Anthony began working at PIA in 1975 while attending Boston College. Upon graduating from BC in 1976 Mr. Paolino continued to work for the agency in a full time role. Over the years, Mr. Paolino has filled various roles at the company.
In 2001, Mr. Paolino and his partner purchased the agency from founding principal Anthony J. Paolino. Since the acquisition, Mr. Paolino has continued to oversee commercial account management. Mr. Paolino continues to actively work with key niche accounts, including Medical Professional and other Professional industries.
Gregory A Paolino
President & Owner
Gregory A. Paolino is the President and Co - Owner of Paolino Insurance Agency, Inc. Gregory began working at PIA in 1983 while attending Boston College. Upon graduating from BC in 1984, Mr. Paolino continued to work for the agency in a full time role. Over the years, Mr. Paolino has filled various roles at the company ranging from Personal Lines to Commercial Lines and onto to Production.
In 2001, Mr. Paolino and his partner purchased the agency from founding principal Anthony J. Paolino. Since the acquisition, Mr. Paolino has continued to grow the corporation in written premium and staff size. Today, Gregory oversees general account management of all lines of business (personal, benefits, commercial) as well as maintaining directive over the production and finance departments.
Kelly B Townsend
Personal Lines Manager
Kelly B. Townsend is the Personal Lines Manager for Paolino Insurance Agency Inc. Kelly joined the staff in 2014 and immediately assumed her present position overseeing the day to day operations and account management of personal insurance programs.
With 14 years of experience, Kelly brings extensive risk management knowledge to Paolino Insurance and the clients. In addition to automobile, homeowner, valuable items, umbrella, and other personal lines risks; Kelly will provide clients with her advanced knowledge and expertise pertaining to the National Flood Insurance Program and flood insurance policies.; all contributing to her receipt of four consecutive 5 Star Professional Awards from RI Monthly. In addition to her work, Kelly is deeply involved in her local community and within the Independent Insurance Agents Association of Rhode Island. Kelly has held the Young Agents Chair since 2012 and is a member of the Consumer Agent Resource & Education Committee.
Susan P O'Connell
Susan P. O'Connell is a Commercial Lines Account Executive for Paolino Insurance Agency, Inc. Serving in this role since joining the agency in 2005, Susan manages the day to day requisites of various commercial lines clients. In particular, Susan speaks with medical professional clients, among others, and provides account support in all areas from policy management to claims.
A 25 year insurance industry veteran, Susan has invaluable experience from both the agency and company side of the industry.
Gregory A Paolino Jr
Gregory A. Paolino, Jr. is a broker for Paolino Insurance Agency, Inc. primarily managing commercial and associated risks. Gregory began working at PIA in 2008 while attending Northeastern University. Gregory continued to work for the corporation on a full time basis from 2009 to 2013 while still attending university. Upon graduating from Northeastern in 2013 suma cum laude, Gregory remained on the staff and transitioned from General Manager into his present Brokering position.
In addition to his role at the agency, Gregory is sits on the Government Affairs Committee (Independent Insurance Agents of RI) and is an member of the Providence Foundation, a non profit organization dedicated to the betterment of Providence. Further, Gregory contributes to the Providence Business News as a guest columnist and coaches prep school hockey.
100 Westminster Street
Providence, Rhode Island